Effective Date: [24-08-2023]
1. Introduction
The Chalet Luxe (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our luxury chalet rental services.
2. Data We Collect
We may collect the following information:
- Personal details (name, email, phone number, address)
- Booking and payment information
- Travel preferences and stay details
- Technical data (IP address, browser type, cookies)
3. How We Use Your Data
Your data may be used to:
- Process bookings and payments
- Communicate with you regarding reservations or inquiries
- Send marketing offers (only with your consent)
- Improve our services and website functionality
- Comply with legal and regulatory requirements
4. Legal Basis for Processing
We process your data under:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
5. Cookies & Tracking
Our website uses cookies to improve your browsing experience. For details, refer to our Cookie Policy or adjust preferences in your browser settings.
6. Data Storage & Retention
Your data is securely stored within the European Economic Area (EEA) and retained only as long as necessary for the purposes stated above or as required by law.
7. Your Rights
Under GDPR, you have the right to:
- Access, update, or correct your data
- Request deletion of your data
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a data protection authority
8. Data Sharing
We do not sell or rent your data. It may be shared only with trusted service providers (e.g., payment processors) for operational purposes and under strict confidentiality agreements.
9. Contact Us
For GDPR or privacy-related inquiries, contact us at:
Email: info@thechaletluxe.com
Address: The Chalet Luxe Europalaan 40, 3526 KS, Utrecht, Netherlands